Warranty and maintenance

2 years or 30 000 km

Warranty for th scooters

All our products come with a 2-year guarantee. What is covered by the guarantee:

  • The battery
  • The motor (located directly in the rear wheel)
  • The electronic control unit
  • The electronic operation of the indicators, horn, brake lights and accelerator


Preventive maintenance

Regular maintenance can extend service life of your vehicle:

  • If you are not going to be using your scooter for more than 2 weeks, we recommend that you disconnect the battery from the scooter, charge it to 80%, and store it in a dry place.
  • Please store the battery at an ambient temperature of 0°C - 25°C. Please do not store the battery in an environment higher than 40°C, otherwise the battery will
    experience irreversible capacity attenuation.
  • Ensure that the battery power is not less than 20% and charge it in time, which can prolong the service life of the battery.
  • Carry the maintenance required on the manual of use and maintenance.



  • Free troubelshooting or spare parts replacement during the warranty period.
  • Hotline 5/7 for remote support in case of any problem.
  • Our partners for the troubelshooting : QSMOTOR, DONGCI, TOTEM.
Spare parts